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General Chat/Anything Goes

The Random Rant thread

The Random Rant thread (36) - Forums [Biker Match] The Random Rant thread (36) - Forums [Biker Match]
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The Random Rant thread

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Nice one!

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Di @ 03/06/2009 23:32  

Men who nod at me then turn their profile off!! it's a nod not a FFS! lol But what is more annoying than that is when they nod at me but their profile reveals I'm not what they are looking for and they aren't what I'm looking for. W.T.F is that about? READ MY PROFILE PROPERLY! why don't ya Some nod but haven't even visited my profile, so I guess the nod was probably a mistake. I wish I could disable the nod feature on my profile!! If ya wanna let me know you like me, (fancy me hopefully lol) or just want a pillion then just say so via a PM for gawd sake. I aint a mind reader. If you are a standard member then don't be so tight and spend 99p and send me a message End of rant, fer nar

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Sandi @ 09/06/2009 14:04  

whats wrong with the blokes on here kwak..you say what ya mean lol

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Deleted Member @ 09/06/2009 14:07  

kwak..you say what ya mean lol yup and that's why I'm single

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Sandi @ 09/06/2009 14:36  

lmao kwak..ditto !!!!!

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Deleted Member @ 09/06/2009 18:03  

Ye gads! Give me a shop assistant who can both talk and understand the English language FFS!

In nearly every single shop I entered today, I was greeted by blank stares, because they simply didn't have enough of a grasp of the English language to understand what I was damned well asking for!

The ice cream sellers just say "Huh?" when you ask 'em for a 99. WTF is going on?!

Surely a tiny grasp of the recognised language of a country should be expected before they give these people jobs? I've had a look at shop jobs and been turned down because I don't have "relevant experience"... But hey, at least I can speak the bloody language!

Flippy neck.

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Wannabe @ 11/06/2009 12:36  

And here's me thinkin u were very experienced....

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Deleted Member @ 11/06/2009 18:00  

The thing I have the hump about at the moment is the shower who call themselves Swinton Bikes and the way that they, in combination with Equity Red Star have failed to handle my bike insurance and subsequent complaints in accordance with their terms of business in anything approaching a professional manner.

I had been insured through Carole Nash for several years but after the way they handled a claim in 2007 (no fault on my part and settled) and inexplicably increased my premium for March 2009, I decided to shop around. I had prepared a paper listing the modifications and security measures for the four bikes I wanted covered and also provided details about me and the cover I wanted which included travel to and from work and for a pillion. Swinton Bikes came back with the best quote and the deal was done by card over the phone. Several days later, I received a bundle of papers and a request to check and sign the enclosed completed proposal form. Neither the proposal form nor any temporary cover notes were included. It did not appear to include a policy summary - just some "Key Facts", either. On attempting to phone them to go through the papers with someone, I was repeatedly told that they couldn't discuss anything since the IT systems were down. On the one occasion they did phone me back at work, I was cut off trying to get out of a noisy canteen to my office and I was unable to get back to them.

Over two weeks after renewal someone agreed to send me temporary cover notes. They then sent another set but from an earlier date. Eventually a completed proposal form turned up but with several errors. I sent this back amended and with my list of modifications, security measures, etc.

Shortly afterwards, I received the papers from Equity Red Star via Swinton which didn't include a policy document but did include certificates of insurance with my name misspelt, the wrong occupation, excluding cover for travel to work, two registration numbers incorrectly transposed and still no confirmation of the pillion cover requested. More phone calls and amended certificates of insurance with correct spelling of my name and registrations arrived but still the exclusion of travel to work and nothing about pillion cover. A further phone call and a promise to chase the insurers up.

After 3 weeks there was still nothing so I wrote to the Manager of Swinton Bikes in accordance with their terms of business to formally complain on 13th May and to ask for the outstanding issues to be resolved. I also pointed out that since I had asked for and paid for cover for a pillion and travel to work, I would continue to do so and any problems would be Swinton's responsibility. I didn't receive so much as an acknowledgement. I wrote again last week with a copy of the original letter by 1st class recorded delivery and at the time of writing there was still nothing. I even copied everything to Hertfordshire Trading Standards, telling Swinton I had done so, by 2nd class post and they replied yesterday.

After the weekend, I shall embark on the next stage and write to customer services for the Swinton Group as set out in their terms of business. So as you can imagine I'm well hacked off with the whole thing and will not be renewing with them for motorcycle insurance and probably taking my car and household insurance elsewhere as well. If you've read all of this, thank you for bearing with me. I feel better for sharing it with you and hope that you will avoid the problems that I have encountered by giving this shower a wide berth when you want motorcycle insurance.


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Cataraptor @ 11/06/2009 18:21  

I'd add car insurance into that. I shopped around last month for new car insurance, and Swinton were by far the costliest. That's costly as in £600+ comp for a seven-seat MPV. Gave the business to eCar for just over £400 in the end - I've already got the bikes with eBike.
I don't know what eCar and eBike are like on settling claims, but they seem pretty straightforward when it comes to setting the policy up, and are competitively priced.

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Wills @ 11/06/2009 18:37  

i think we covered this on a insurance post, if anyone wants to look at it there are some reccommendations for bike insurance, pretty good ones at that i think

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Deleted Member @ 11/06/2009 18:43  

Roast cat anyone?

Bloody thing has just leaped up on the table and sent about eleventy gazillion beads flying, as well as everything I've made this afternoon!

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Wannabe @ 17/06/2009 19:17  

chill WB chill!

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tangoman60 @ 17/06/2009 19:34  

Chill? And deprive myself of a well-earned rant?! As if!

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Wannabe @ 17/06/2009 19:36  

ok bottle of plonk then!

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tangoman60 @ 17/06/2009 19:38  

cold callers!!! FFS at least employ someone who hasn't got a strong accent and understands plain English. This guy wouldn't start his shpeel until I'd answered his most important question 'how are you?' The guy asked me which supplier I have for my gas and electric, and then reeled off several names of companies. I replied 'none of the above' then he said 'you don't have a supplier, can i speak to your mum?' LOL I told him I was the only mum in this house. I don't think he quite understood me. I was getting pretty annoyed with the guy cos it was 8 at nite and also I was wondering HOW he got my EX-DIRECTORY number, so I asked him. He immediately apologised and said he wouldn't call again. T F for that! but it still doesn't explain how he got my number. It wasn't a case of OLD data cos he asked for me by name.

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Sandi @ 17/06/2009 21:32  

I'm with you on this Kwak and, yes, they are a vexation to the spirit. I have been plagued by recorded messages about debt and no win no fee compensation claims, cavity wall/loft insulation subsidised by Government grants, ones like yours from energy companies and chuggers who have now switched from the high street to the phone. Those trying to flog mobile phone contracts are much less prevelant than they used to be but then you get the calls where there's no one at the other end because some other poor sod has answered it. I am getting better at recognising a call centre on the other end of the line since there is often a pause after answering giving time to hang up. Having a relatively unusual surname which many of them get wrong I tell them there's no such person there if they do catch me. I filter calls through the answering machine and I'm getting less tolerant making me more likely to just hang up on them.

Last week when I was trying to post on this and other sites, the phone rang 7 or 8 times and I was expecting a call. The first was a chugger representing a society for deaf children - certainly a worthy cause but I already regularly pay into two animal charities and the RSPB and cannot afford any more committments. But she gave the hard sell reducing the monthly amount twice until I continued to give a flat no. Two or three more calls followed one of which I answered and that was a recorded message about making claims and then another one from the British Heart Foundation - presumably another chugger. When she asked how I was, I made it clear that I was getting more than a little jaded with all the phone calls I was receiving. She said that they would take me off the list. The next call was the one I was expecting.

I think we will both have to register with the Telephone Preference Service which should stop this nonsense or at least reduce it to tolerable levels. And just as I wrote this the phone rang again but no message was left!

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Cataraptor @ 18/06/2009 17:20  

The problem is that lots of companies now use an automated dial system, so actually they dont know what number they have dialed. It used to be that they did not have to comply with the TPS if they did this, however I am not sure if this still applies. You can register not only your home but also your mobile against marketing calls with TPS. BT do a service called 'choose to refuse' which they will give you free for a while if you are getting plagued with companies calling you & you call them to make a complaint.

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Deleted User @ 18/06/2009 18:18  

hiyah elephant boy or watcha Gunga Din gets em goin! if theres a pause before they start yakkin its a foreighn call centre so down goes the phone ,i usually hear the office noise in the background with English companies so down goes the phone again or i may say f orf first!

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tangoman60 @ 18/06/2009 18:27  

Cataraptor, I AM registered with the TPS, and the MPS and my advice is DON'T!! register. Apparently market research companies are exempt from the ban so they can phone you. I'm ex-directory so by adding myself to the TPS I've given the market researchers my number. I didn't know this before I registered cos if i had I'd have not bothered. I dunno which is more annoying, junk mail thro letter box, junk mail in email, or market research / cold phone calls. What really ticks me off is when a company, that I am a customer of, keeps pestering me, for example my telephone service provider, not so bad now but when it was run by a different company I was pestered at least once a month. I have internet and phone but not the tv package. I threatened to contact a solictor if they kept harrassing me and the calls stopped. I get it thro the post now

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Sandi @ 18/06/2009 21:23  

I hate people trying to sell me anything..if I want it and can afford it I will get it!!!

Dont get me on about TPS Kwak LOL

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bikerchick1966 @ 18/06/2009 21:33  

 Posts: 1,994       Pages: 36/100

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