MENU LOGIN 
   Redirecting... ...to our OLD website!


We're still in the process of converting the site to the new format.

Apologies for the inconvenience and thank you for your understanding.

-Matt, Admin

5

Ok - go now to OLD site

No thanks - stay on NEW site


General Chat/Anything Goes

The Random Rant thread

The Random Rant thread (48) - Forums [Biker Match] The Random Rant thread (48) - Forums [Biker Match]
Home / Search Forums / General Chat/Anything Goes /

The Random Rant thread

 Posts: 1,994       Pages: 48/100

Post Reply
Wannabe keep shouting at the bank, again under the terms of the DD Guarantee they have a duty to honour mandate withdrawals. They will always try and make it someone elses problem so they don't have to do anything but they have fixed obligations to honour the DD terms. Most banks are useless at DDs, we put in around 100,000 DD claims a month and around a thousand a month are bounced incorrectly by banks, we then get an irate customer on the phone demanding to know why we are sending them arrears letters and all we can do is tell them to chase their bank. It got to such a pitch that I wrote an automated letter system so our branch staff just have to hit a button to send the customer a letter with all the dates,transaction references, the error message returned by the bankvia BACS and an explanation that it is their bank messing them around and not us.

   Update Reply
prof @ 30/07/2009 19:44  

TeeCee mate,is it lonely in your head?

   Update Reply
Deleted Member @ 30/07/2009 19:46  

He heh... pretty much, Ric! Just me and a dyslexic brain cell called Brian..... (he's out at Tai Chi tonight...)

   Update Reply
TeeCee @ 30/07/2009 19:50  

At least he's an active brain cell. (Brian cell)

   Update Reply
Deleted Member @ 30/07/2009 19:52  

Laughed so much at that a little bogey flew out of my nose onto my keyboard!!! (between the G and the H key if anybody is interested...)

   Update Reply
TeeCee @ 30/07/2009 19:55  

I've just given up with the phones now FG... the trouble these days is, most of the time, you get through to a heavily accented Indian personage who tries to tell you their name is John Smith (or similar)

I want everything to have a paper trail now.

I sympathise with the pressure that call centre people are under and the unreasonable demands made on them to get results, but they twist everything you say, so that your phrase "I'm trying to borrow some more money from my parents, so if they can spare me some, I will make a payment on account next week" somehow translates to "Customer promised to pay arrears within 7 days" by the time it's typed onto their screen!

One company which I'll set apart here is E-On... Their customer service is fantastic! I'm really seriously impressed with the way they're handling my situation. And it's all I've ever asked for - a little understanding and a little patience and a little help while I'm on zero income... It's not much to ask for.

   Update Reply
Wannabe @ 30/07/2009 19:56  

I don't do shouting Prof... but I have sent them a Wannabe special letter this week They usually get noticed. I suspect I will suddenly have a zero balance again by this time next week.

   Update Reply
Wannabe @ 30/07/2009 19:59  

Tooo much information TC But highly amusing for you no doubt What was the statistic about keyboards and germs

   Update Reply
Emzed @ 30/07/2009 19:59  

teecee hope u cleaned yr keyboard b4 continuin 2 type ( if not make sure u only type words with out the letters g and h in them)

   Update Reply
drobess @ 30/07/2009 20:00  

The only statistic that I actually believe is that the average number of legs per person is less than two....

   Update Reply
TeeCee @ 30/07/2009 20:03  

TC is he one of those agnostic dyslexic brain cells that dont believe in dog

   Update Reply
punkdude @ 30/07/2009 20:04  

- I will try drobess. Wow - it is quite easy really!!

   Update Reply
TeeCee @ 30/07/2009 20:05  

No, punkdude but I am worried cos he has joined an occult sect and is talking about selling his soul to Santa!

   Update Reply
TeeCee @ 30/07/2009 20:07  

the devils in the details when your dyslexic

   Update Reply
punkdude @ 30/07/2009 20:16  

Careful what you say about that kinda thing now ya hear?

   Update Reply
Deleted Member @ 30/07/2009 20:18  

message received and understood santa is taboo

   Update Reply
punkdude @ 30/07/2009 20:23  

I LOVE that word... taboo! Am going to say it ten times now just cos I like it..... I hear ya, Ric!

   Update Reply
TeeCee @ 30/07/2009 20:25  

Taboo ?

   Update Reply
Emzed @ 31/07/2009 03:10  

I had a dyslexic mate who went to a toga party dressed as a goat

   Update Reply
pondlife @ 31/07/2009 07:24  

I once saw written on a wall: Dyslexia lures KO

   Update Reply
Cataraptor @ 31/07/2009 07:28  

 Posts: 1,994       Pages: 48/100

Back to top
Facebook Twitter Google Pinterest Text Email