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BM Website Issues/Help Requests

Messages Disappearing

Messages Disappearing - Forums [Biker Match]

Messages Disappearing - Forums [Biker Match]

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Messages Disappearing

Posts: 29 Pages: 1/2

Deleted Member
In: NA
Posts: 0
Karma:

Yes....that's happened to me from time to time...people have joked 'fat finger syndrome' but like you i have been most careful to be sure I've pressed 'send' and like you....no message gets sent. I have thought it due to my temperamental iPad touch keypad at times....as I get a lot of typing and sending problems in chat too. I do have probs with the keypad ..but it isn't always due to that I'm sure :/

Deleted Member @ 17/05/2017 11:57

jinx57
In: Leonard Stanley
Posts: 28149
Karma:

Some of my messages have vanished,on sending,and some a friend has sent to me,i've not received...a gremlin in the works,mayhap??

jinx57 @ 17/05/2017 17:43

mikedabike
In: wrexham
Posts: 348
Karma:

although i don't send a lot of messages, it's happened to me on one occasion.
it took 3 attempts to send one PM.

it only seems to be personal messages, forum posts seem to be ok.

mikedabike @ 18/05/2017 13:57

Deleted Member
In: NA
Posts: 0
Karma:

It has happened to me several times

Deleted Member @ 18/05/2017 19:47

Deleted Member
In: NA
Posts: 0
Karma:

I did have a very short period whereby I'd type my PM message, hit the send button and my message wasn't sent or recorded, happened about x3 times.

I ended up typing my message in 'word', then copied & pasted message into the PM box and tried again for each message, sometimes took x2 attempts at sending each message, but then did go through.

I haven't had any other issues of late, but there again I haven't sent any PMs over the last few days.

When I posted my problem I thought it was a separate issue from this one.

So if anyone has sent me a PM and your wondering why I haven't replied it could be because there's a problem, and not because I'm ignoring you.

Deleted Member @ 18/05/2017 20:05

Matt
In: Veldhoven
Posts: 8054
Karma:

I'll see what I can do.
But, coincidentally I was working on the NEW messaging system last night for the new website. I honestly don't know what the problem might be, but hope that on the new site it's fixed.

Biggest tip i can give you: Enable COOKIES in your browser! These keep you logged in, especially when writing long messages which can result in you timing out.

Matt @ 19/05/2017 09:49

jinx57
In: Leonard Stanley
Posts: 28149
Karma:

My computer and keyboard is ALREADY covered in toast AND biscuit crumbs,and now they want cookies too!! If i find the black hole where all these lost messages are,i'll shout..lol

jinx57 @ 21/05/2017 11:22

jinx57
In: Leonard Stanley
Posts: 28149
Karma:

Seems to me that this problem is becoming more widespread and frequent with alarming rapidity...it's frustrating to say the least if you can't rely on the most basic form of inter-site communication...: (

jinx57 @ 15/07/2017 06:38

jinx57
In: Leonard Stanley
Posts: 28149
Karma:

And newbies will be quick to stop using the site if it doesn't function properly,too...it's hard enough to untangle what goes where if you've never been on a dating site before...no pun intended

jinx57 @ 15/07/2017 06:40

Matt
In: Veldhoven
Posts: 8054
Karma:

Righto you fat-fingered people.... it might have been my fault after all.

Question 1) Did this only happen with significantly large messages?

Question 2) Was a photo copied into the text box?

Question 3) Is it now working ok?

I increased the maximum data limit from 0.2mb to 50mb

The way I created the problem was by copying the entire BBC news HTML into a new message to myself. It failed, then i tried again with an increased limit and it worked ok

Matt @ 21/07/2017 15:32

Matt
In: Veldhoven
Posts: 8054
Karma:

By the way - the old server had this same limit increased. But I forgot to set it on the new server, which is probably why the problem appears to have increased over the past fortnight since migrating

Matt @ 21/07/2017 15:33

JP
In: Birmingham
Posts: 11180
Karma:

What do you mean it might of been your fault.
Your the one poking it with a stick, You poked it too much and it broke, No go stand in the corner with no geek week porn mag

JP @ 21/07/2017 15:48

Matt
In: Veldhoven
Posts: 8054
Karma:

You been spying on me again?

Matt @ 21/07/2017 15:57

Deleted Member
In: NA
Posts: 0
Karma:

Had no problems this week, happy days.

Deleted Member @ 21/07/2017 16:07

dennyboo
In: Huddersfield
Posts: 590
Karma:

glad you haven't forgotten to take your tablets Yarg

dennyboo @ 23/07/2017 08:42

Deleted Member
In: NA
Posts: 0
Karma:

Spoke too soon.

Deleted Member @ 23/07/2017 09:01

dennyboo
In: Huddersfield
Posts: 590
Karma:

LMAO

dennyboo @ 23/07/2017 09:43

Matt
In: Veldhoven
Posts: 8054
Karma:

Yarg, what happened?

Has anyone captured any error message for me yet? I've checked all the server logs and see no problems

Matt @ 23/07/2017 19:28

Lynne
In: Mounts Bay
Posts: 97
Karma:

Hi Matt, someone messaging me is having the same issue again.
I returned a message and it stop me putting any more text in after two short paragraphs. That's not normal. I'll ask if there were any error messages.

Lynne @ 26/07/2017 05:56

Matt
In: Veldhoven
Posts: 8054
Karma:

I think the issue is fixed on the NEW website.

I cannot fix the old site anymore.

Please use the new site for sending private messages and also for the forums. Please let me know the first sign of any messages going missing (so I can run and cry)

Matt @ 26/07/2017 19:43

Posts: 29 Pages: 1/2

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