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BM Website Issues/Help Requests

New IP Address - Server downtime!

New IP Address - Server downtime! - Forums [Biker Match]

New IP Address - Server downtime! - Forums [Biker Match]

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New IP Address - Server downtime!

Posts: 24 Pages: 1/2

Matt
In: Veldhoven
Posts: 8054
Karma:

Hi everyone

Just a heads up that next week on Wednesday 23rd February, sometime during the night, we'll be moving to a new IP address. Same provider but they're having some internal shuffle.

I'm expecting an absolutely nightmare and really worried about it.
Some things you should be aware of...

1) There will be some downtime when the IP changes. This will be while the DNS records update. Your own ISP might have some delay also before they update the records. So if you find BM isn't reachable, try again after a few hours

2) Emails might not be received successfully. It takes some time to rebuild a good reputation as an email server. We currently have an A* reputation so gmail and hotmail accept almost all our mails. But when we start sending from a new IP address they get much stricter and it can/will cause trouble.

HOW CAN YOU HELP??

Please go to your email provider via their webmail login and add the following to your "safe senders" or "safe domains" or "whitelist"...

hal @ bikermatch .co.uk (without spaces!)
bikermatch.co.uk

So the server email address (remove the spaces) and also the main domain name (without the www.)

On Wednesday, you should be able to see the website around 10am again at the latest. Let me know if not by reaching out to me via https://www.facebook.com/BikerMatchCoUk

And wish me luck :-/ I'm really nervous it'll be a catastrophe.

-Matt

Hi everyone

Just a heads up that next week on Wednesday 23rd February,  sometime during the night, we'll be moving to a new IP address.  Same provider but they're having some internal shuffle.

I'm expecting an absolutely nightmare and really worried about it.
Some things you should be aware of...

1) There will be some downtime when the IP changes. This will be while the DNS records update.  Your own ISP might have some delay also before they update the records. So if you find BM isn't reachable, try again after a few hours

2) Emails might not be received successfully.  It takes some time to rebuild a good reputation as an email server. We currently have an A* reputation so gmail and hotmail accept almost all our mails.  But when we start sending from a new IP address they get much stricter and it can/will cause trouble.

HOW CAN YOU HELP??

Please go to your email provider via their webmail login and add the following to your "safe senders" or "safe domains" or "whitelist"...

hal @ bikermatch .co.uk (without spaces!)
bikermatch.co.uk

So the server email address (remove the spaces) and also the main domain name (without the www.)

On Wednesday, you should be able to see the website around 10am again at the latest.  Let me know if not by reaching out to me via https://www.facebook.com/BikerMatchCoUk

And wish me luck :-/  I'm really nervous it'll be a catastrophe.

-Matt

Matt @ 16/02/2022 13:00

Hipotomuse
In: Carlisle
Posts: 679
Karma:

Hi Matt thanks for all the work you have done on BM I hope it goes well

Hipotomuse @ 16/02/2022 13:59

izzyhill
In: Hamilton
Posts: 7231
Karma:

Fingers crossed for you Matt (figuratively - they'll be busy doing other things for the week!)

izzyhill @ 16/02/2022 16:31

JP
In: Birmingham
Posts: 11177
Karma:

Well yes like i understood any of the stuff you just said matt. lol

JP @ 16/02/2022 17:11

Strom67
In: Hilton, Cambs
Posts: 12774
Karma:

I guess it means, in layman's terms, we'll have to amuse ourselves doing something else that day JP 🤔

Strom67 @ 16/02/2022 18:25

JP
In: Birmingham
Posts: 11177
Karma:

Hope you dont expect me to do some work Storm. I may get up at 2am to go in but I try to do as little as I can

JP @ 16/02/2022 18:49

Strom67
In: Hilton, Cambs
Posts: 12774
Karma:

Sounds like a good plan JP but I try to avoid the w word🤣

Strom67 @ 16/02/2022 19:48

Matt
In: Veldhoven
Posts: 8054
Karma:

I expect you all to use the downtime to reflect on your lives. The past, present and future.
Keep the curtains closed and write poems all day.
Once BM is back online, post your poems here for our entertainment.

Matt @ 21/02/2022 14:51

JP
In: Birmingham
Posts: 11177
Karma:

Roses are red violets are blue, Look a motorbike

JP @ 21/02/2022 17:35

Matt
In: Veldhoven
Posts: 8054
Karma:

IP has changed.
So far so good folks with the exception of IPv6 which seems to be broken.
Not gonna worry about it right now though. Will get some sleep and pick this up tomorrow.
Goodnight

Matt @ 23/02/2022 00:55

Strom67
In: Hilton, Cambs
Posts: 12774
Karma:

What on earth is an IPv6 and should we all have a spare one handy?

Strom67 @ 23/02/2022 03:46

JP
In: Birmingham
Posts: 11177
Karma:

Storm I think its a Chinese sports car

JP @ 23/02/2022 09:11

Strom67
In: Hilton, Cambs
Posts: 12774
Karma:

Would the site work faster if we dropped in an IPv12?

Strom67 @ 23/02/2022 10:43

Matt
In: Veldhoven
Posts: 8054
Karma:

Having a lot of trouble. Sorry for the sudden dropouts. Firewall keeps going mad, overloads it's disk, fills it up then crashes

Matt @ 23/02/2022 16:01

Matt
In: Veldhoven
Posts: 8054
Karma:

FYI I will turn on the red warning banner whenever I think there's a chance of the site going offline (rebooting things).
If the banner isn't there then you should be safe to use the site and write messages etc

Matt @ 23/02/2022 17:41

Strom67
In: Hilton, Cambs
Posts: 12774
Karma:

Good luck Matt👍

Strom67 @ 23/02/2022 18:30

Matt
In: Veldhoven
Posts: 8054
Karma:

Thanks. Making good progress now. ipv6 seems to be fixed but there was also some serious performance issues with the upload speed.
Tweaked some hardware stuff and rebooted a few times and now it magically works.

Gonna leave it alone now and monitor tomorrow.

Goodnight folks. Thanks for your patience

----------------------------------------------------

Quote:
Good luck Matt👍...

Matt @ 23/02/2022 23:03

Matt
In: Veldhoven
Posts: 8054
Karma:

Everything going ok for you guys still?
Are you receiving emails? Pages loading ok? No weird stuff happening?

Matt @ 03/03/2022 15:24

JP
In: Birmingham
Posts: 11177
Karma:

Seems ok to me but Im no computer wizz. As for weird stuff my life is full of that anyway

JP @ 03/03/2022 15:53

izzyhill
In: Hamilton
Posts: 7231
Karma:

Operating within normal parameters - as far as I can tell :)

izzyhill @ 03/03/2022 17:13

Posts: 24 Pages: 1/2

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